Privacy Policy
Effective Date: 1st October 2024
At Chocolate Chip Photography Limited (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our online photography courses, or book tickets for in-person photography workshops.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
- Information We Collect
We collect personal information from you in a number of ways, including when you:
* Browse our website
* Purchase online photography courses
* Book tickets for in-person workshops
* Subscribe to our newsletter
* Contact us via email or other communication channels

The types of personal information we may collect include:
Personal Identification Information: Your name, email address, phone number, billing and shipping address.
Payment Information: Credit card details or other payment information. (Please note: we do not store credit card information directly; it is handled by our third-party payment processors.)
Account Information: If you create an account, we may collect a username, password, and other information needed to provide access to our courses.
Technical Data: IP address, browser type, operating system, and other data collected automatically through cookies and similar tracking technologies when you use our website. - How We Use Your Information
We use your personal information to:
Process transactions: To fulfil your purchase of online courses or workshop tickets.
Provide customer support: To respond to inquiries or handle requests related to our services.
Communicate with you: To send you notifications, updates, and promotional offers related to our courses and workshops (if you have opted in to receive marketing communications).
Improve our website: To analyse website traffic, user behaviour, and improve our services.
Legal and security purposes: To prevent fraud, enforce our Terms and Conditions, and comply with legal obligations. - Legal Basis for Processing
We will only collect and process your personal information when we have a lawful basis to do so, which may include:
Consent: When you have given explicit consent for specific processing activities (e.g., subscribing to our newsletter).
Contractual necessity: To fulfil a contract with you, such as when you purchase a course or book a workshop.
Legitimate interest: When necessary for our legitimate interests, such as improving our website or responding to your inquiries, provided your rights are not overridden.
Legal obligations: To comply with legal or regulatory requirements. - How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with third-party service providers who assist us in operating our website, processing payments, or providing customer service. These providers are bound by strict confidentiality agreements and may only use your data as directed by us.
Examples of third parties we may share data with include, but are not limited to:
* Payment Processors: To securely process payments.
* Email Marketing Services: To send you promotional emails (if you have opted in).
* Analytics Providers: To help us understand how users interact with our website and improve our services.

* We may also disclose your personal information if required to do so by law or in response to valid legal requests. - Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. For example:
Transactional data (e.g., purchase history) will be retained for the duration of our relationship and in compliance with legal obligations (such as tax reporting).
Account data will be retained until you request the deletion of your account or until it is no longer necessary for the purposes it was collected. - Your Rights
You have the following rights concerning your personal information:
Right to Access: You may request access to the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your personal information.
Right to Erasure (“Right to be Forgotten”): You can ask us to delete your personal data in certain circumstances.
Right to Restriction of Processing: You may request that we restrict the processing of your data in certain situations.
Right to Data Portability: You have the right to request a copy of your data in a commonly used and machine-readable format.
Right to Withdraw Consent: If you have provided consent to process your personal data, you can withdraw it at any time.
Right to Object: You may object to the processing of your personal information under certain conditions, such as for direct marketing purposes.

To exercise these rights, please contact us at education@chocolate-chip.co.uk. - Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and gather information about site traffic and interaction. Cookies are small text files stored on your device that allow us to remember you and customise your browsing experience.
You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
For more information on how we use cookies, please refer to our [Cookie Policy]. - Data Security
We are committed to ensuring that your personal information is secure. We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. - Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
We recommend reviewing the privacy policies of any third-party websites you visit. - Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information. - Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Chocolate Chip Photography Limited

education@chocolate-chip.co.uk

+44 (0)191 691 0775
Hoults Yard, Walker Road, Newcastle Upon Tyne, NE6 2HL, United Kingdom
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
